Vet Marketing Agency (VMA) is a full-service digital marketing agency exclusively working with veterinary clinics and practices.
For over 25 years I have been deeply involved in digital business development and marketing. In 2001, after a successful career in the hospitality industry, I launched Lodging Interactive which today has become a leading provider of digital marketing and social media engagement services to the travel industry.
Our family has always been in love with our dogs; Patches our Papillion and his little stepbrother Bentley who we adopted just a few years ago. Patches was part of our family for over 17 years and as a big brother, he welcomed Bentley into our family with open paws.
In 2020, amid the challenges of the COVID pandemic, it became clear to me that the veterinary healthcare industry was in need of substantial support in the areas of digital marketing and customer retention. I became convinced that the COVID pandemic had accelerated the way all consumers used mobile devices and that their customer engagement expectations had also been escalated. Thus, the Vet Marketing Agency (VMA) was born.
It is VMA’s mission to provide veterinary hospitals with online tools and services to enable better engage with their customers, increase customer loyalty, and to grow their business by finding new customers.
We’re often asked, “what makes Vet Marketing Agency different?” Clearly, our level of client support is unrivaled and truly a competitive advantage. We view all our clients as partners and our Account Executives become an extension of our clients’ businesses. Here is what makes us different.
The attention we provide to our clients.
We pride ourselves on providing the highest level of customer service.
Calls are returned within 2 hours or less.
Email returned within 3 hours.
Not uncommon for Account Executive to respond to clients in the evening and on weekends.
Every client is important to us - no matter their size.
Act as a true extension of a client’s marketing & operation departments.
Very high retention rate amongst our client base. Some clients have been working with us for over 15 years.